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zhssixth3o4l
Wysłany: Czw 8:41, 28 Kwi 2011
Temat postu: Selling Means Maintaining an Open Communications C
terday I had the opportunity to work with 2 very capable process control engineers as we arranged for and then participated in a lengthy meeting with a plate of technical managers by a massive fabrication company. Each of these learned gentlemen were twenty-plus annual engineering veterans of their enterprise.
My function was facilitator,
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, reserving the meeting on trace so namely we could accomplish our goals, capital of which was to gather the necessary message to solve their complicated issues and afford a quotation because their momentary project.
I do not simulate to be a process engineer. Any pretending would be speedily revealed and mistrust would certainly ensue. There namely not shame in confessing your limitations and sending in qualified experts to invest technical aid and favour.
None of us can be experts in everything. Customers thankful being competent to speak their language and having their crowd comprehend it. In this manner, they feel confident that there is an open communication outlet and their needs are clearly understood.
Our engineers went entire p.m., evening and early this a.m. preparing a sixteen-page proposition which I conveyed to them this afternoon. They appreciated this extra exertion as their absence is immediate. We could have their buy order and down payment as early as tomorrow!
Yes... you read correctly; a down payment. In this case, 50% of the order worth. When a partial payment is part of the order process, the customer becomes committed and solemn. We cannot afford to cost 20-30 hours of preparation and order components without such commitment.
In like form, our client expects the same commitment and dedication from us. They expect us to continue in a timely means, communicating with them regularly throughout the process and delivering their system on-time.
These same bargains principles can be applied in a variety of industries and services.
1. Search out and pre-qualify customers who need your aid.
2. Research their honor worthiness, monetary strength and reputation.
3. Be definite that they have a clear understanding of your capabilities,
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, productions and services.
4. Learn everything you can about their actions and needs.
5. Quote expectantly. Do not hesitate to query for their affair.
6. Do not be shy about production a solid profit. It is why you are in business.
7. Negotiate payment terms up-front. Be straight.
8. Over-deliver above your promises.
Sales is so many about communicating clearly. When everybody is on the same sheet, peccadilloes and disappointments are fewer likely. No customer expects to the nines, but they do claim your best effort and attention to their needs. Keep communicating and you will likely keep selling.
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